Lurimu manages commercial units across 3 London districts, handling maintenance, tenant queries and lease administration for landlords who want a single point of contact.
Since 2020 our team of 7 has handled 355 completed jobs across 210 clients in 3 London districts. Below is what clients tell us matters most when they ask about our commercial real estate management service.
Requests are typically answered within 2 hours during business hours. Whether it is a maintenance query or a lease question, tenants and owners get a reply the same working day, not a vague promise of a callback.
We manage properties across 3 London districts rather than spreading thin across the whole city. This keeps our team familiar with local contractors, council procedures and typical building issues in each area.
Seven people handle every account, meaning you speak to the same person each time rather than a rotating call centre. Questions about a specific unit or lease get answered by someone who already knows the file.
Rent reviews, break clauses and renewal dates are tracked in a shared schedule that owners can access. No surprises when a lease is due to expire, and no missed notice periods on either side.
Every invoice for repairs, cleaning or insurance is itemised and matched to the original quote before it reaches the owner. This makes reconciling service charge accounts straightforward at year-end.
We instruct and supervise contractors for repairs, from a leaking roof to a faulty lift, and confirm the work against the original job sheet before releasing payment. Nothing is signed off unseen.
Fire risk assessments, gas safety checks and electrical inspections are logged with renewal dates flagged in advance, so certificates do not lapse unnoticed between annual reviews.
Rent due dates are monitored closely, with reminders sent ahead of the quarter day and follow-up contact if a payment is late. Owners receive a clear statement showing what has been collected and what remains outstanding.
Out of 210 clients served since 2020, 56 have returned for a second project, from a new letting to a refurbishment brief. Continuity means less time spent explaining a building's history from scratch.
From tenant sourcing to service charge accounting, our 11 services are coordinated by a single point of contact rather than passed between departments, which cuts down on repeated explanations and delays.
Routine property inspections are recorded with photographs and dated notes, giving owners a written record of a unit's condition rather than a verbal summary that is hard to check later.
Monthly reports are written to be read by an owner, not a surveyor: figures are explained, not just listed, and any recommendation includes the reasoning behind it in a few plain sentences.
Below are unedited comments from landlords, freeholders and asset owners across London who have used our commercial property management services over the past six years. We publish the good and the mixed feedback alike.
Lurimu took over management of our retail unit on Brick Lane after our previous agent stopped responding to calls. Within two weeks the outstanding maintenance issues were logged, quoted and two of the three had already been resolved. Communication has been consistent since — a written update every Friday without me having to ask.
Margaret Foulkes
Shoreditch, London
Good, steady work overall. The one thing I'd flag is that the quarterly reporting pack arrives as several separate PDFs rather than one combined document, which means extra filing on my end. The actual figures and service charge breakdown are accurate and easy to follow.
David Okonkwo
Hackney, London
Sold on the response time, honestly. I emailed at 9am about a leak in the loading bay and had a contractor confirmed for that afternoon. Fixed by Thursday, invoice matched the quote exactly.
Priya Chandaria
Islington, London
We've had our small office block in Islington managed by Lurimu for close to three years now, and it's the first time we've stayed with the same manager this long. What made the difference was the second-year rent review — they came prepared with comparable evidence from three nearby buildings, which meant the negotiation with our tenant took a single meeting instead of dragging on for months. Service charge reconciliation each year has also come in within a few percent of the original budget, so there haven't been any unpleasant surprises for our tenants either. It's not flashy work, but it's the kind of steady management that lets us not think about the building day to day.
Robert Ashcombe
Islington, London
Mixed experience. The lease renewal was handled well and the paperwork was clean, but it took three separate calls before I got a straight answer on the arrears situation with one of the ground-floor tenants. Would use again for lease work specifically.
Susan Tarrant
Hackney, London
Straightforward, no fuss. Fees were laid out clearly before we signed anything, no hidden add-ons appeared later on the invoices. That alone puts them ahead of the last two firms we tried.
Andrew Milburn
Shoreditch, London
Our warehouse unit had sat with a recurring damp problem that two previous contractors had "fixed" without actually finding the source. The team traced it to a blocked gutter run on the neighbouring roof, got the freeholder's agreement in writing, and arranged the repair within the month. No damp since. That's the kind of problem-solving I was paying for.
Fiona Castellane
Hackney, London
A selection of buildings and mixed-use sites currently or previously under our management across three London districts. Each entry outlines the scope of work carried out for the landlord or investor.
A four-storey office building with 18 tenants. We handled service charge budgeting, lease renewals and a re-tender of the cleaning contract, reducing monthly overhead by consolidating three suppliers into one.
Six ground-floor shop units with flats above. Our work covered rent collection, arrears follow-up and coordination of a shopfront repair programme after storm damage in late 2025.
A single-let 900 sq m warehouse near the river. We negotiated a five-year lease renewal, arranged a fire risk assessment and set up a planned maintenance schedule for the loading bay doors.
Ground-floor café with eight residential leaseholds above. We manage the service charge accounts, organise contractor access and act as the point of contact between the freeholder and residents.
A converted warehouse split into 14 small office suites. Our team oversees flexible licence agreements, meter readings for utility recharges and quarterly health and safety inspections.
A single retail unit that changed tenant twice in three years. We managed the marketing of the vacancy, viewings with prospective tenants and the drafting of new lease terms with the landlord's solicitor.
A self-storage building with 40 individual units. We coordinate access control, review insurance documentation annually and handle first-line queries from unit holders on behalf of the owner.
A three-building complex with 12 tenants across office and retail use. Our role includes budget preparation for the service charge year, contractor procurement and monthly reporting to the asset owner.
Lurimu was set up in 2020 by a small group of property managers who had spent years working inside larger agencies and wanted to run things differently. Rather than growing into a large operation with layers of account handlers, we kept the team at 7 people, each responsible for a defined set of buildings and tenants. That structure has stayed the same for six years, and it is the reason clients tend to reach the same person every time they call.
Over that period we have taken on 210 clients across London, completed 355 separate jobs, and worked in three districts where we know the letting agents, contractors and local authority contacts by name. On average we bring on around 35 new clients a year, which keeps the workload manageable and each property properly looked after rather than passed between rotating staff.
Our mission is straightforward: keep commercial buildings compliant, rented, and financially clear for the owners who rely on us. We do not promise outcomes we cannot control, such as guaranteed occupancy or fixed returns. What we can commit to is a typical reply time of 2 hours to any request, and a service list covering 11 areas, from lease administration to maintenance coordination, so owners are not left contacting five different suppliers.
Looking ahead, our aim is to keep the same ratio of staff to properties rather than expand for its own sake. Of the 210 clients we have served, 56 have returned for a second job, which tells us the model of small, accountable teams is working better than chasing growth for its own sake.
Every building is assigned to a named manager, not a shared inbox. Owners know who to call and who signed off on any decision.
Financial statements and maintenance logs are written for owners to actually read, without jargon that hides what was spent and why.
Working in three London districts means we know local contractors, planning offices and typical repair costs, not generic estimates.
Below is a breakdown of the 11 services we provide for commercial property owners and landlords across London. Each listing includes the standard scope and typical starting price, so you know what to expect before you get in touch.
Day-to-day running of a commercial unit or block, including rent collection, tenant liaison, contractor scheduling and monthly reporting. Suited to landlords who want a single point of contact for an office, retail unit or small industrial site. Billed monthly, contract reviewed annually.
Tracking of lease start and end dates, rent review clauses, break options and renewal notices. We maintain a schedule for each unit and flag deadlines at least eight weeks in advance, so nothing is missed during a busy renewal period.
Invoicing tenants, chasing overdue payments and keeping a clear ledger of what has been paid and what is outstanding. If arrears build up, we handle the first formal reminder letters before referring the matter to a solicitor if required.
Arranging repairs, planned maintenance and reactive callouts through a list of vetted local contractors in and around London. We obtain at least two quotes for jobs over £500 and keep photo records before and after each visit.
Organising fire risk assessments, gas safety checks, electrical testing and asbestos surveys where relevant, and keeping certificates filed and up to date. We send a reminder 60 days before any certificate expires so renewals happen on time.
Marketing a vacant unit, arranging viewings, and checking prospective tenants through reference, credit and trading history reviews. We prepare a short summary of each applicant so you can make an informed decision before signing.
Reviewing local comparable rents in the relevant London area and preparing a short report ahead of a scheduled rent review or renewal negotiation. This gives you a clearer position before discussions with a tenant or their agent begin.
Preparing annual service charge budgets, apportioning costs across tenants and issuing year-end reconciliations. We keep supporting invoices organised so any tenant query can be answered with the relevant paperwork within a few working days.
Scheduled walk-through inspections to check the general condition of a unit, identify maintenance issues early and confirm a tenant is complying with lease terms. A written report with photos is sent to you within 48 hours of each visit.
Monthly income and expenditure statements, arrears summaries and an annual budget forecast for each property in your portfolio. Reports are delivered as a clear spreadsheet, useful when discussing figures with an accountant or co-owner.
A one-off or ongoing advisory session covering the current state of a small portfolio, upcoming lease events and priorities for the next 12 months. Useful for landlords managing two or more units who want an outside, structured review.
A short summary of what our commercial real estate management practice looks like today, based on records kept since the company started operating in London in 2020.
Have a question about managing a commercial property in London? Send us a message or call directly. We usually reply within about 2 hours during business hours.
Phone
+44 20 8985 5249Address
71 Brick Lane, London, N6 7GB
Just off the Brick Lane market strip, on the east side of the street. Open in Google Maps
Monday to Friday: 07:30-20:00
Saturday: closed
Sunday: closed
The information published on this website is provided "as is" and is accurate to our knowledge at the time of publication. Lurimu makes reasonable efforts to keep content correct and current, but details such as service descriptions, availability and contact arrangements may be changed without notice. Nothing on this site should be treated as legal, financial or professional advice. We recommend verifying property-specific matters with a qualified solicitor, surveyor or accountant before making decisions. To the extent permitted by law, Lurimu accepts no liability for errors, omissions or delays in the accuracy of the material presented here.